We have a Sub Zero freezer and a separate Sub Zero refrigerator. While we like the features (which can now be had on any number of competitive products, but not when we bought) it has to be the most most expensive to repair device in world history, and stuff is always breaking on it. Recently, a little plastic part broke on the ice maker, and for $70 the company authorized repair guy came to fix it (authorized, meaning "only we can get parts") and told us we had to replace the entire ice machine .. for an additional $350 (not including that $70). NO!!!!!!! That's it. I've had it. So, this is what I just got ... a Windchaser ICM15S Portable Ice Maker - Stainless Steel

I got mine on E-Bay for $200, but it didn't have a manual. I still don't know what I did to get it working, but work it does now, after it didn't at first.  I found a discussion group on the web, and discovered that about every other one breaks after 3 months, and the company is almost impossible to contact. Plus, if you do get  hold of them, they say "hey the part's on it's way," but it never gets sent. On the other hand, this lady loves hers. and has lots of pictures. </caveat emptor>

 The nice feature is that it is not connected to a water source, you fill a tank with water, and get ice cubes in 8 minutes. If you use filtered water, the cubes won't contaminate your Perrier. Plus, when your brother-in-law comes over, you can have a special batch of urine cubes at the ready. It's too early to say whether this will be a long term solution, but we are happy -- for the right now anyway. Screw you Sub Zero.